Terms and Conditions
Federation of Independent Veterinary Practices Limited
Elmtree Business Park
Bury St Edmunds
Registered in England
Registration number: 9974550
Central Veterinary Services Ltd permits you to access and use FIVP website – www.fivp.org.uk – subject to the terms and conditions below, and all applicable laws and regulations.
This is a legal agreement between you, the end user, and Central Veterinary Services Ltd. “You” or “User” means the person visiting the open site. “You” may also represent an individual, practice or company.
The Federation of Independent Veterinary Practices (FIVP) is an associated company of Central Veterinary Services Ltd. “We” or “Us” may refer to the Federation of Independent Veterinary Practices (FIVP) and/or Central Veterinary Services Ltd.
By using FIVP.org.uk, you are agreeing to be bound by the terms of this agreement. If you do not agree to the terms of this agreement, you should contact Central Veterinary Services Ltd.
All of the services on this website are available free of charge. Central Veterinary Services Ltd will notify you in all cases if any service becomes chargeable and will give you the opportunity to choose to pay the fee for such a service.
Central Veterinary Services Ltd has made every attempt to ensure that the information contained in this website is accurate and reliable at the time of its publication. However, neither Central Veterinary Services Ltd, nor any of the companies concerned, can accept responsibility or liability whatsoever for any errors, omissions or inaccuracies or for the results obtained from the use of such information.
Information on this website may be incomplete, out-of-date or may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. The information contained herein is provided “as is” and “as available” without any express and/or implied representations or warranties of any kind.
Central Veterinary Services Ltd reserves the right to add, delete, change or modify the content and/or services associated with FIVP.org.uk at any time, without notice, but does not assume any responsibility to update it.
The User acknowledges that the information, software or other materials accessible over the Internet via FIVP services may contain viruses, worms, trojan horses, cancelbots or other harmful and destructive components.
By accessing the information provided on this website, each user waives and releases Central Veterinary Services Ltd, to the full extent permitted by law, from any and all claims related to the use of the subject information. In no event shall Central Veterinary Services Ltd be liable for any incidental or consequential damages resulting from the use of the subject information. Central Veterinary Services Ltd disclaims any liability to any third party anywhere in the world for any injury, special damage, direct or indirect loss, consequential or economic loss or any other loss and/or damage of any kind or type whatsoever suffered as a result of the use or reliance upon the information contained in this website to the maximum extent permitted by law.
No liability for consequential damages
To the maximum extent permitted by applicable law, in no event shall Central Veterinary Services Ltd or its suppliers be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use this Central Veterinary Services Ltd product, even if Central Veterinary Services Ltd has been advised to the possibility of such damages.
While Central Veterinary Services Ltd has made every attempt to ensure that the information on this website should be used for guidance and advisory purposes, it is not intended to replace discussions with a veterinarian or other qualified animal health professionals. Each case or situation is unique and users are advised that definitive advice can only be provided from the appropriate professionals. Central Veterinary Services Ltd accepts no liability or consequential damages for any death or injury arising from the use of information, data or services provided by FIVP Website.
Links to third party websites
In addition to locally mounted information, hyperlinks are provided to external websites and/or information sources as a service to our users. All links are provided consistent with the mission of Central Veterinary Services Ltd. The appearance of external hyperlinks shall not be taken as implying any connection between FIVP / Central Veterinary Services Ltd and the linked external information sources. These external information sources are outside Central Veterinary Services Ltd’s control. It is the responsibility of the user to make their own decisions about the accuracy, reliability and/or correctness of the information contained therein.
The appearance of external hyperlinks also does not constitute an endorsement by Central Veterinary Services Ltd of the linked websites, or the information, products or services contained therein, nor does Central Veterinary Services Ltd exercise any editorial control over the information which a user may find at these locations.
You may not rent or lease FIVP.org.uk, and you may not transfer the website and accompanying written materials on a permanent basis to another end user. You may not reverse engineer, decompile or disassemble FIVP.org.uk.
Any feedback information sent to Central Veterinary Services Ltd in connection with the FIVP website shall be deemed to be provided on a non-confidential basis. Central Veterinary Services Ltd shall be free to use, reproduce, disclose, display and distribute such information on an unrestricted basis.
All trademarks are acknowledged.
Microsoft, Apple and IBM are trademarks of the respective organisations.
FIVP, FIVP.org.uk, Vision Media, The Vision Team, Vision Online, Vision, Dataminer, at, atvantage, atvantage practice manager, atvantage professional, atvantage for windows, and ELS systems are all trademarks of AT Veterinary Systems Ltd and Central Veterinary Services Ltd.
We respect your privacy and will not sell or make available in any way your personal information except where you have specifically asked us to.
The nature of the services provided by Central Veterinary Services Ltd means that we may obtain certain information about you. This statement sets out the principles governing our use of your data. By registering to use the services and by using the FIVP.org.uk generally, you agree to this use.
When you register and use FIVP.org.uk, you will be required to provide certain data, such as your contact details, employment status and demographic information. By registering with FIVP.org.uk, you agree to receive information from Central Veterinary Services Ltd and associated companies under Central Veterinary Services Ltd, unless you specify that you do not wish for us to contact you.
We may also use the data you provide us in response to surveys and to aggregate user profiles. For the avoidance of doubt, Central Veterinary Services Ltd does not pass data to any third parties except in the following circumstances;
- to enable you to gain access to the restricted parts of certain Service Providers’ Information;
- to enable you to receive information you have requested to be sent to you by post (we will disclose your address)
If you can be identified from the information to be passed, then we will not forward such information without having notified you first and obtained your permission.
FIVP may link to other websites and we are not responsible for their data policies or procedures, or for their content.
We endeavour to take all reasonable steps to protect your personal data, but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of working online over the Internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default. We may supplement the information that you provide us with information we receive from third parties. You have the right to receive details about the personal information Central Veterinary Services Ltd has stored on you. If you are concerned that any of the information we hold is incorrect, please contact us.
To enable us to monitor and improve FIVP.org.uk, we may gather certain information about you when you use it, including details of your operating system, browser version, domain name and IP address and the details of the website you came from.
If you wish to stop using FIVP services, please contact your registered veterinary practice. They will be able to remove your details from our database and advise you on the best way to proceed.
Complaints and Standards
If at any time you would like to discuss how any part of the service could be improved, or you are dissatisfied with any aspect of the service you have received, please contact us via email@example.com in the first instance. Central Veterinary Services Ltd values your opinion and undertakes to look into any complaint carefully and promptly and do everything reasonable to address concerns.