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Podcast

  • Ep010 – FIVP Practice Matters: Alison Lambert – The Dog and Bone

    Ep010 – FIVP Practice Matters: Alison Lambert – The Dog and Bone

    No, we’re not analysing canine treats (maybe a thought for another pod) but looking at the significance of the good old telephone in independent practice. Founder of Onswitch ALISON LAMBERT explains why the telephone is still relevant and how practices can use them to improve customer experience.

  • Ep009 – FIVP Practice Matters: Dave Nicol – Practice Culture

    Ep009 – FIVP Practice Matters: Dave Nicol – Practice Culture

    In these challenging times in veterinary practice with investigations, client expectations and so on, how easy or difficult is it to maintain a healthy practice culture? Come to that, what IS practice culture?

  • Ep008 – FIVP Practice Matters: Ernie Ward – Vets in the US

    Ep008 – FIVP Practice Matters: Ernie Ward – Vets in the US

    In this edition Ian chats with America’s pet advocate, author and industry leader (as well as ironman triathlete!) DR ERNIE WARD about how our veterinary colleagues ‘across the pond’ have tackled similar issues to that of the current CMA investigation in the UK.

  • Ep007 – FIVP Practice Matters: Katie Ford – Practice Radio

    Ep007 – FIVP Practice Matters: Katie Ford – Practice Radio

    In this episode Ian Wolstenholme talks with vet and entrepreneur KATIE FORD about how practices might like to consider collaborating with their local radio station to broadcast pet healthcare information and reach new audiences as part of their strategic marketing.

  • Ep006 – FIVP Practice Matters: BVA – Great Workplaces

    Ep006 – FIVP Practice Matters: BVA – Great Workplaces

    In this episode we chat with the President of BVA – Dr ANNA JUDSON – about the launch of their Great Workplaces Accreditation that helps to build a thriving workforce by recognising and rewarding positive workplace culture in both clinical and non-clinical veterinary workplaces.

  • Ep005 – FIVP Practice Matters: BVA Live

    Ep005 – FIVP Practice Matters: BVA Live

    Ian attended BVA Live where he caught up with delegates about issues that matter to independent practices. Guests included BVA’s senior vice president, Malcolm Morley, Michael Lazarus from Vets on the Common and Rachel Simmonds from Edhen Vets, Cornwall.

  • Ep004 – FIVP Practice Matters: Lyndsay Hughes, President of BVNA

    Ep004 – FIVP Practice Matters: Lyndsay Hughes, President of BVNA

    Lyndsay Hughes, BVNA president celebrates the way in which veterinary nurses, student nurses and other clinical support teams are contributing to this year’s theme of progression. She also discusses about the VN profession survey.

  • Ep003 – FIVP Practice Matters: Bonus Episode- Lisa Eardley – Dogs Trust

    Ep003 – FIVP Practice Matters: Bonus Episode- Lisa Eardley – Dogs Trust

    Lisa Eardley from Dogs Trust speaks to Ian about the charity, the National Dog Survey and Dog Friendly Veterinary Clinics.

  • Ep002 – FIVP Practice Matters – Kat Chase – House and Jackson

    Ep002 – FIVP Practice Matters – Kat Chase – House and Jackson

    In this episode KAT CHASE, Client and Marketing Manager of House and Jackson Veterinary Hospital chats with Ian Wolstenholme about their recent success as the Pet Plan Practice of the Year and how they celebrated the win. Get involved: If you’re interested in sharing your views and experiences, send us a voice message on WhatsApp…

  • Ep001 – FIVP Practice Matters – Pre-launch Introduction

    Ep001 – FIVP Practice Matters – Pre-launch Introduction

    Welcome to “Practice Matters”, the podcast by the Federation of Independent Veterinary Practices (FIVP). Catch a new, 10 minute episode every other Tuesday, perfect for your dog walk or commute. Ian Wolstenholme, business development manager at FIVP, will explore the hot topics, useful tips and innovative ideas shaping the veterinary world. He will be speaking…

“FIVP provides a voice for independent veterinary practices, as well as promoting and supporting the great services they provide.”