Pennard Vets appoints first Group Clinical Director

FIVP member Pennard Vets has welcomed Serina Filler to its team as its first Group Clinical Director.

Dr Filler has over 12 years of experience as a veterinary surgeon, and is also a published author and industry speaker. She will now take on a leadership role at Pennard Vets, strategising business plans across the group’s eight practices.

During her veterinary training in Austria, Dr Filler ran a cat rescue network. She completed her final year at Washington State University, USA, and after qualifying worked in private clinics and a teaching hospital in Germany.

Dr Filler did her postgraduate studies in the UK and spent three years studying for her PhD in feline hemoplasmas under Prof Severine Tasker.

She went on to gain a clinical qualification in feline medicine while working at London Cat Clinic, where she also supported the practice’s transition into a 24-hour hospital. She worked in a non-practice role for two years, before returning to practice as a clinical lead at a subscription-based start-up.

In her new role at Pennard Vets, Dr Filler will be supporting, mentoring, and leading the clinical teams. She will also develop and oversee new protocols, practical workflow improvements and business planning across the group.

Dr Filler says: “From everything I know about Pennard Vets, it’s a place where people do the right thing, there is a genuine commitment to its teams, clients and pets to deliver excellence in veterinary care, and I can’t wait to be a part of that.”

Founded in Sevenoaks in 1890, Pennard Vets now consists of eight practices across Kent. In 2021, it became the largest practice in the the world to transfer into employee ownership within an employee ownership trust.

It also became the first practice in Europe to be B-Corp certified in 2022 – a certification which recognises high standards of social and environmental performance, public transparency and legal accountability.

Matthew Flann, Director at Pennard Vets, said: “Having become an employee ownership trust, B-Corp Certified and expanding to eight practices, as well as opening our brand-new state of the art practice in Sevenoaks, all in recent years, we felt now was the right time to create a new role of Group Clinical Director.

“Serina’s qualifications, experience and personality made her the ideal fit for this position, and we can’t wait to see how the changes she implements benefit everyone associated with Pennard Vets.”

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Image © Pennard Vets