News and Events

  • Good Customer Service

    Good Customer Service

    Customer service is a central part of the veterinary business. It can be the deciding factor as to whether clients return to your practice or go elsewhere. Good customer service should be straightforward, but veterinary practices have less flexibility to provide ‘on the spot’ discounts and services, which is somewhat limiting. This week’s ‘how to’…

  • ‘How to’ articles launch on Vet Community

    ‘How to’ articles launch on Vet Community

    We are currently launching a series of ‘how to’ articles for our members, on the veterinary network: VetCommunity.com. The series takes a look at some of the challenges facing practices and offers straightforward, practical advice to boost practice standards and optimise customer service and satisfaction. The articles have been compiled by members of the veterinary industry…

  • Success at London Vet Show 2016

    Success at London Vet Show 2016

    Last week, we joined thousands of people at the Excel Centre in East London, for the London Vet Show 2016. From 17-18 November, vets from all over the country visited our stand to find out more about the federation. We had a very positive reception, with many vets signing up on the spot and many…

  • London Vet Show 2016

    London Vet Show 2016

    The Federation of Independent Veterinary Practices will be exhibiting at the London Vet Show on 17th and 18th November 2016. To find out more about the Federation, come along to stand K01 and have chat with the team. Event: LONDON VET SHOW Date: 17th – 18th NOVEMBER, 2016 Stand: K01 Website: www.londonvetshow.co.uk  

  • FIVP receives excellent response to mailing

    FIVP receives excellent response to mailing

    The FIVP is receiving a fantastic response from independent practices across the UK, with regard to its ongoing mailing. Please continue to send or fax back your forms, if you would like to be included on our Independent Vets website. Independent Vets, pioneered by the Federation of Independent Veterinary Practices (FIVP), offers pet owners an…

  • Questions raised over VN Trailblazer Apprenticeship EPA

    Questions raised over VN Trailblazer Apprenticeship EPA

    Following the VN Trailblazers meeting on 20th October, new issues have emerged surrounding apprenticeship end point assessments (EPA). Due to an apparent change in interpretation of the rules for end point assessments, questions have arisen with regard to their structure. One outcome of the meeting is a proposal to the government to review the current advice surrounding…

  • Find an Independent Veterinary Practice coming soon…

    Find an Independent Veterinary Practice coming soon…

    The Federation of Independent Veterinary Practices will soon be launching a new internet search tool that allows pet, farm and equine clients to find independent practices in their area. We are writing to independent practices across the UK, requesting confirmation of practice details. Please look out for the letter and be sure to verify your…

  • FIVP attends BVNA Congress 2016

    FIVP attends BVNA Congress 2016

    The Federation of Independent Veterinary Practices (FIVP) recently attended the BVNA congress 2016. From 7-9 October, veterinary nurses, nursing students, animal trainers and practice managers visited the FIVP stand, to find out more about the federation. We had a very positive reception, with independent practice staff requesting further information and taking details of the application…

  • New standards proposal for Veterinary Nursing Trailblazers Apprenticeship

    New standards proposal for Veterinary Nursing Trailblazers Apprenticeship

    The apprenticeship programme is a government funded scheme that offers individuals, from the age of 16, the opportunity to gain knowledge and experience in a specific industry or field. The scheme provides an alternative to university or other forms of higher education, allowing candidates to earn a salary whilst learning the tricks of the trade,…

  • BVNA CONGRESS 2016

    BVNA CONGRESS 2016

    The Federation of Independent Veterinary Practices will be exhibiting at the BVNA CONGRESS between 7th and 9th October, 2016. To find out all about the federation and the benefits members can enjoy, visit us at Stand A8. Event: BVNA CONGRESS 2016 Date: 7-9 October 2016 Stand: A8 Website: www.bvna.org.uk/cpd/bvna-congress