Insights - FIVP - Federation of Independent Veterinary Practices

Top Tips for a Veterinary Interview

The prospect of a job interview can be intimidating for many people. However, with proper preparation, you can set yourself up for success.
Why choose to work in an independent practice?

Working in large corporate chains or joining an independent practice can each seem to have their own advantages. However independent veterinary practices can offer distinct benefits that make them an attractive place to work.
Honesty is the best policy: How to be transparent with clients about fees

As the CMA review highlights concerns about transparency and client choice in the sector, we explore how independent practices can be more transparent about fees.
Understanding the Feline Grimace Scale: A Tool for Pain Assessment in Cats

Read how to use this scientifically-validated tool for pain assessment in cats
Spring clean your social media presence

Have you noticed a drop in engagement on your social media platforms? Perhaps what used to generate likes and shares no longer achieves the same results. If that’s the case, then it’s probably time to give your social media strategy a thorough spring clean.
Protecting client data

In today’s digital age, protecting client confidentiality is more important than ever. From contact information and bank details to pet medical records and diagnostic results, the processing of all personal data is protected by UK law.
Improving client communication

Effective communication is the cornerstone of any successful veterinary practice, leading to better patient outcomes, increased client satisfaction, and improved pet health. But should this communication break down, it can result in misunderstandings, mistakes in diagnosis or treatment, and client dissatisfaction.
Supporting work-life balance

Maintaining a healthy work-life balance is crucial for the wellbeing of your team and for the overall success of your practice. But with long hours and demanding schedules – not to mention team shortages and increased client pressure – it isn’t always easy to achieve.
Top tips for a cover letter

Your cover letter is an opportunity to stand out in a crowd of applications. Our top tips will help you to make your cover letter impactful.
Addressing complaints in veterinary practice

Although we’d all love to go through every working day without a client making a complaint, unfortunately it is inevitable that at some point we will have to deal with one. However, this doesn’t have to instantly fill us with fear and can be used as an effective teaching tool for the practice team.