FIVP responds to CMA working papers

Image: A female vet speaks to a client, with a Labrador sat on the consult table. There are shelves to the left of the image that are stacked with veterinary equipment. The FIVP logo is on the bottom left.

The Federation of Independent Veterinary Practices (FIVP) has submitted its formal response to the Competition and Markets Authority’s working papers.

A main party of the CMA inquiry group, FIVP has frequently been called on to provide evidence and input to support the process of the investigation. We have been collaborating with colleagues at the Society of Practising Veterinary Surgeons (SPVS) to examine the five working papers published by the CMA on 6 February 2025.

FIVP agrees with the thorough and rigorous response submitted by the British Veterinary Association (BVA) and has further observations on how the CMA’s recommendations might impact independent practices.

Our response

Firstly, FIVP is pleased that the CMA has acknowledged the significant changes which the veterinary industry has undergone in the past decade. We agree that a well-functioning veterinary market is vital for the industry and its consumers.

It is also gratifying that the CMA has publicly recognised the professionalism, clinical skills and ethics of our veterinary colleagues.

A significant focus throughout the investigation has been concerns about transparency and trust within the veterinary sector. We are confident that many independent practices are providing contextualised care to pet owners, prioritising clients’ needs over profit. We believe that a level playing field, promoting transparency across all business models, is vital to their sustainability.

However, the veterinary industry can only serve pet owners properly when it is diverse and competitive, with practices offering high-quality and affordable care. FIVP urges the inquiry group to consider the unique challenges that independent practices face when deciding on future recommendations.

We hope that the CMA will use its findings to take decisive action against the clear competitive disparities highlighted in the report. There should also be a comprehensive review of the framework which regulates veterinary professionals and veterinary services. We advocate for measures that support the sustainability and growth of independent practices, enabling them to remain a competitor in the veterinary sector.

FIVP is keen to continue engaging with the CMA to ensure that the needs of pet owners and independent practices are addressed in any future recommendations and changes.

Ian Wolstenholme, FIVP business development manager, said: “It is promising to see that the CMA inquiry group has been listening to the evidence that we have presented in meetings and hearings throughout this investigation. FIVP will continue to represent independent practices and we encourage our members to get in touch if they need any support.”

Rita Dingwall, FIVP chairperson, said: “FIVP values the opportunity to participate in the CMA submissions process as it allows us to contribute to the advancement of veterinary care standards and the improvement of clients’ experiences at vet practices.

“We hope that the CMA’s upcoming provisional decision will take into account the unique challenges faced by independent practices and contribute to a veterinary sector which is fair for all business models.”

You can read FIVP’s full response to the CMA’s working papers here.

The CMA hearing

Our response follows a recent hearing with the CMA inquiry group, which FIVP attended alongside BSAVA, BVNA and BVA. In a comprehensive and proactive discussion, attendees addressed some of the key areas of focus from CMA’s working papers; including transparency, regulatory change and practice profits.

We would like to thank Pete Orpin, junior vice-president of SPVS, for his invaluable expertise and support with preparing our evidence for the hearing.