With client communication figuring large on the list of likely ‘remedies’ by the CMA, this edition of Practice Matters looks at some of the digital tools which many independent practices are utilising. We catch up with VETS DIGITAL, VIDIVET and PETS APP for their top tips around social and website media, telehealth and online booking services.
We’d love to hear about how inventive your business is being to make things as effective on the communication front for clients.
Get involved: If you’re interested in sharing your views and experiences, send us a voice message on WhatsApp on 07709 836865.
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About FIVP Practice Matters
Launched in 2024, FIVP Practice Matters is a podcast that explores the hot topics, useful tips and innovative ideas shaping the veterinary world. Ian Wolstenholme welcomes guests from across the veterinary sector, especially those working in independent practice. With a new 10-15 minute episode every other Tuesday, this is the perfect companion for your dog walk or commute.
